Shipping & returns
Our policy is built around approval, a calm home fitting, and practical help when a piece is not right.
Only approved pieces are ordered and sent. Timing is confirmed with the final proposal.
Delivery availability for both markets, the carrier and any restrictions are shown before payment.
Eligible items can be returned within 14 days from delivery under the stated conditions.
AREN covers the first return or exchange shipping for the initial order.
Keep what works and return eligible individual items that do not.
A size exchange or alteration route may be better when availability allows.
Payments are currently disabled. Courier methods, exact costs, exclusions, and the reviewed final policy will be published before orders open.